Privacy Policy

Privacy Policy

Last Updated: January 11, 2024

1. Introduction

This privacy policy (“Privacy Policy” or “Policy”) explains how The American Pavilion (“AmPav”, “We” or “Us”) process information on our website and via offline forms that are linked to or contain the URL for this Privacy Policy (all of the foregoing, collectively, “Services”). This Privacy Policy is incorporated into and subject to the Services’ Terms of Use. By using the Services, you acknowledge you have read and understand this Privacy Policy. If you do not agree to the Terms of Use and this Privacy Policy, you must discontinue using the Services and all components and features therein.   

For the purposes of data protection laws, AmPav is the data controller. AmPav’s address is 11175 Santa Monica Boulevard, Los Angeles, CA 90025.

2. The Information We Collect

We obtain information from or about you in connection with your use of our Services. The information we collect and the purposes for which we use such information depend on the specific Services and how you interact with AmPav. For example, we collect the information you provide when you participate in a panel, register for a part of our Services or an event, file an application, complete a survey, participate in our social networking features, sign up to receive communications from us, or send us an email or feedback. If you post material to our social networking features or other community boards offered on our Services, such materials will be collected and some information, including your posted pseudonym, may be publicly available for others to view.  

We, or our service providers on our behalf, may collect the following information about you or your use of the Services: 

Information You Provide to Us: 

  • Registration or Contact Information such as e-mail address, name, phone number, and address. 
  • Customer service information such as questions and other messages you address to us directly through online forms, by email, over the phone, or by post; and summaries or voice recordings of your interactions with customer care. 
  • Demographic, statistical and interest information such as interests, hobbies, health information, your age and date of birth (to the extent permitted by and in accordance with applicable law).  You may provide this information in connection with registering for the Services or events, participating in surveys on the Services, or other opportunities to provide profile or interest information.
  • Event or Experience Information, in addition to registration and demographic or interest information, information required for event attendance, including health (depending on the event and public health recommendations and/or requirements) and safety information, driver’s license or passport information (as required in connection with travel for events or experiences) or information that you can volunteer in connection with an event. 
  • Financial and transactional information such as order information, billing information, and credit or debit card number or payment account information (processed by our payment processors), verification number, and expiration date, to process payments and information about your transactions and purchases with us. 
  • Employment or Education Information when you register for events, apply for our programs, or do business with us such as education history, employment experience, business contact information, and union or guild membership.  
  • User-generated content such as comments on articles, photos, videos, audio, any information you submit in public forums or message boards, reviews and feedback or testimonials you provide about our Services. 
  • Research or survey information (including contact information and user generated content) collected if you participate in a survey. Surveys are voluntary and may request any of the demographic, statistical and interest information above.
  • Sweepstakes information including contact information and user generated content collected if you participate in a sweepstakes or contest, including information needed for you to participate and information required to fulfill your prize.
  • Other information you choose to provide directly to AmPav in connection with your use of the Services 

Information We Collect Automatically: 

  • Device information and identifiers such as IP address; time zones, browser type and language; operating system; ISP provider; device type and software and hardware attributes.
  • Internet network and device activity data such as domain names, landing pages, browsing activity, content viewed and clicked, dates and times of access, pages viewed, forms you complete or partially complete, other web usage activity and data logged by our web servers, and whether and how you interact with our communications, such as whether you open an email from us. See the section “Cookies and Other Tracking Technologies” below for more information about how we collect and use this information. 
  • Geolocation information such as country, city, state and ZIP code associated with your IP address or derived through Wi-Fi triangulation; time zones. 

Information from Third Parties: 

We may also collect the information outlined above (except “Other Information You Choose to Provide”), such as contact information, demographic and social media information from other sources such as social media networks and partners such as those providing surveys or operating event management or marketing software platforms for or with us. We use this information to update, validate or supplement the information that you provide or that we collect automatically in order to: (a) target our communications so that we can inform you of services and offers that may be of interest, and (b) for internal research, analytics and improvement of our Services.

3. How We Use the Information We Collect

Depending on the Services you use and how you use them, we, or Our service providers, may use your information to: 

  • Provide the Services you request, including by:
    • • Maintaining and servicing your account 
    • • Sending communications that you have requested 
  • Communicate with You & Provide Customer Service including through:
    • • Transactional or service communications, such as to send you an email newsletter, or to contact you about your account or application 
    • • Responses to your requests for information 
    • • Customer service and technical support 
  • Republish Information You Provide on the Services, by, pursuant to our Terms of Use, using and editing information submitted by you in response to opportunities provided on the Services, which you provide to us through emails or through any other user generated submission, including your name, likeness, photograph, and biographical information you provide, with or without attribution. 
  • Improve the Services and develop new services, byengaging in analysis, research, and reports to better understand how you use the Services, including how you interact with our Services and our email and text communications, so we can improve them and develop new services 
  • Market our Products and Services to You, bysending you newsletters, emails, text messages, surveys and information about services offered by us, our partners, and other organizations with which we work 
  • Detect Bugs and Report Errors, including to understand and resolve technical issues, app crashes and other issues being reported
  • Comply with applicable laws and maintain the security of our website:
    • • Comply with applicable laws, regulations, legal process and procedures
    • • Establish, exercise, or defend our legal rights (e.g., to enforce compliance with our Terms of Use, Privacy Policy, or other contracts or legal rights) 
    • • Protect or defend our Services, users, or others 
  • Aggregate and/or De-Identified Information collected through the Services so that such information can no longer reasonably be linked to you or your device (such information, “Aggregate/De-Identified Information”). We may use and disclose this Aggregate/De-Identified Information for any purpose permitted under the law. 

4. How We Share the Information Collected

AmPav may disclose information collected from and about you on the Services to other companies or individuals as set forth below: 

  • Service Providers. We may provide access to information to vendors that perform services on our behalf, including, event and travel coordination, managing our email lists and sending email messages on our behalf, processing payments, providing customer support, providing analytics, and performing other administrative services, in order to carry out such services.
  • Our Affiliates. We may disclose information we collect to affiliates in order to provide products and services to you, internal management and administrative purposes on our behalf and enhance our products, services, and your customer experience. 
  • For Marketing Purposes. We may disclose your information to third parties whose offerings may interest you such as event partners, sponsors and non-profit organizations.
  • For Legal Purposes. By using the Services, you acknowledge and agree that we may access, retain, and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process or a regulatory investigation (e.g. a subpoena or court order); (b) enforce our Terms of Use, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; and/or (c) protect the rights, property or personal safety of AmPav, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes. 
  • Sales or Transfer of Business or Assets. In connection with a sale, merger, transfer, exchange, or other disposition (whether of assets, stock, or otherwise, including via bankruptcy) of all or a portion of AmPav’s business, or in contemplation thereof, in which case the company will possess the information collected by us and will assume AmPav’s rights and obligations regarding your information as described in this Privacy Policy (the “Acquisition Use”). 
  • Your Consent. If you have consented to our sharing of your information, we will also share your information consistent with your consent.

5. Legal Grounds for Using (Processing) Your Information

Under the law of certain jurisdictions, such as the European Union, the UK, and Brazil, our legal basis for collecting and using the information described above will depend on the information concerned and the context in which we collect it. We collect information from you: 

  • Where we need it to perform our contract with you (i.e. our Terms of Use) in order to provide the Services you request; 
  • Where the processing is in our legitimate interests (provided that these aren’t overridden by your interests or rights) to secure our Services, prevent misuse, prevent fraud, and resolve technical issues; respond to your requests for information and provide you with more effective and efficient customer service; contact you regarding the Services, as well as surveys, promotions, special events, and other subjects that we think may be of interest to you (in accordance with applicable legal requirements); better understand your interests and improve our Services; personalize the Services; conduct internal business operations in support of our Services, such as auditing, sales and marketing, analytics, and research and development; and establish, exercise, or defend our legal rights; 
  • Where we have obtained your consent, such as—as applicable to send you marketing and other commercial communications and use non-strictly necessary cookies where local law requires such consent for such marketing and cookies (please note these requirements vary by jurisdiction and not all jurisdictions require consent for such uses) or use your information as set forth in a release or in connection with a consent;
  • To comply with our legal obligations; or
  • To protect the vital interests of a person, such as their life or physical or mental well being.

We may also collect and use personal information in connection with your consent in other circumstances, which will be presented to you at the time of collection. You can revoke your consent at any time, though you might not be able to use a service or feature that requires collection or use of that personal information. 

6. Your Rights & Your Choices

A. Marketing

  • Email: If you want to stop receiving promotional e-mails from us (which we send pursuant to applicable law), click on the “unsubscribe” link in any promotional email from us. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. We may still send you transactional communications such as updates to this Privacy Policy or our Terms of Use
  • SMS Text Communications. You may opt-out of SMS messages from us (which we send pursuant to applicable law) by following the instructions provided in the message or by texting back STOP to the number we send the text from for that particular SMS message. When we receive an opt-out message from you for SMS messages, we may send a message confirming our receipt of your opt-out.

B. Cookies

You may have the ability to accept or decline certain cookies for analytics or other non-essential purposes on our Services depending on your jurisdiction. In addition, some analytics providers we partner with may provide specific opt-out mechanisms. For example, to prevent Google Analytics from using your information for analytics, please see the Google Analytics Opt-out Browser Add-on.

C. Privacy Rights  

Laws in certain jurisdictions grant consumers the right to exercise certain controls and choices regarding our collection, use, and disclosure of your information.  

For example, if you are a resident of the EEA, UK, Canada, or Switzerland, you may request: 

  • Access to and/or a copy of certain personal information we hold about you or to have certain information you gave us transferred to another entity. 
  • Correction of inaccurate personal information we hold about you. 
  • Deletion of certain personal information we have about you. 
  • Restriction of or objection to certain processing of your information,  
  • Withdrawal of your consent to our use of your information for certain processing purposes, where the processing purpose was based on your consent. 
  • To opt out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.

Applicable law may further provide you with the right to not be discriminated against for exercising your rights. If you have any concerns or complaints about our data processing activities, we urge you to first try to resolve such issues directly with us. However, if applicable, you may make a complaint to the data protection supervisory authority in your country about our processing of your personal data.

Residents of certain other countries may be able to request one or more of the above under applicable law. Your rights and our responses will vary based on your state or country of residency. You may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request.  In such a case, your request may not be fulfilled.  

Please note that certain rights and information may be exempt from such requests under applicable law. For example, we need certain information for legal compliance or in order to provide the Services to you. In addition, where you may have these rights, the right to exercise them is not absolute. Your rights may, for example, be outweighed by our rights and/or someone else’s rights of freedom of expression and information.

Verification: We will take reasonable steps to verify your identity before responding to a request, which may include, depending on your request and relationship with you, verifying your name, email address, address, and/or having you respond to an email from us. 

If you would like further information regarding your legal rights or would like to exercise any of them: 

  • For EU, UK, Canadian, or other residents outside the United States, please click here.

Please note that we do not use your information to make decisions that produce legal or similar effects based solely on the automated processing of your information.  

7. Retention of Your Information

We keep your information for the purposes for which it is processed, for no longer than necessary. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.

8. Cookies and Other Tracking Technologies

We use and allow certain other companies to use certain tracking technologies, including cookies, web beacons, and other similar technologies (collectively, “Cookies”) on the Services. To see an explanation what these technologies are and why we use them, as well as your rights to control our use of them please see our cookie notice below(“Cookie Notice”).

9. Links to Third Party Sites

When you are on the Services, you may be directed to other websites that are operated and controlled by third parties that we do not control. We are not responsible for the privacy practices employed by any of these third parties. If you access a third-party website from the Services, you do so at your own risk, and you understand that this Privacy Policy does not apply to your use of such websites. 

10. Security

We implement appropriate administrative, technical and security safeguards to help prevent unauthorized access, use, or disclosure of the information we collect. However, no systems can be completely secure. Therefore, while AmPav uses reasonable efforts to protect your information, AmPav cannot guarantee its absolute security, and your use of the Services indicates your agreement to assume this risk. 

11. Special Note For Parents

The Services are for a general audience and are not designed or intended for use by children, especially those under age thirteen (13) or sixteen (16) in the EU. 

12. Transfer Information to the United States

The Services are operated in the United States of America (USA). If you are located outside of the USA, please note that the information you provide to us will be processed in the USA, where laws regarding processing of personal data may be less stringent than the laws in your country. Where applicable law requires certain mechanisms or safeguards prior to the transfer of data from another entity in another jurisdiction to the United States, we will implement such safeguards such as relying on approved standard contractual clauses and applying appropriate security measures relevant to the treatment of data in accordance with this Privacy Policy. 

13. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. 

14. Disputes; No Rights of Third Parties

If you choose to access any of our Services, any dispute over privacy is subject to our Terms of Use, including limitations on damages, resolution of disputes by binding arbitration, and application of the laws of the United States, and the State of New York. This Privacy Policy does not create rights enforceable by third parties. 

15. Contact Us:

If you have any questions or concerns about any aspect of this Privacy Policy, please contact us here.

In addition, pursuant to Article 27 of the General Data Protection Regulation (GDPR), AmPav has appointed European Data Protection Office (EDPO) as its GDPR Representative in the EU. You can contact EDPO regarding matters pertaining to the GDPR: 

  • by using EDPO’s online request form: https://edpo.com/gdpr-data-request/; or 
  • by writing to EDPO at Block 1, Blanchardstown Corporate Park, Ballycoolin Rd, Dublin D15 AKK1, Ireland. 

Last Updated Date: November 14, 2023 

What are Cookies? Cookies and other tracking technologies on the Services, including but not limited to web beacons/GIFs, pixels, scripts, and SDKs (together “Cookies” unless otherwise stated), are small files or technologies that are placed on your computer or mobile device when you visit online site, service or app. They are used to recognize visitors across one or more browsing sessions and across one or more sites. Cookies help enable certain features (like remembering you so you do not have to re-log in), improve the Services, and deliver advertising. 

We use Cookies: 

  • To analyze usage of the Services; 
  • To enhance information we have about you; and 
  • To personalize information and marketing messages. 

Cookies can be set by the site or service you are visiting (“first-party Cookies”) or by a third party, such as analytics (“third-party Cookies”). Third parties may collect and use information as we have described in this Notice and our Privacy Policy and pursuant to their own privacy policies. 

Types of Cookies 

Our Services use the following types of first and third-party Cookies. To make choices about Cookies, please follow the instructions below under the section “Cookie Management”.

  • Strictly Necessary Cookies. These cookies are strictly necessary to allow you to move around the Services and use their features, such as accessing your subscriptions. Without these Cookies, we cannot enable appropriate content based on the type of device you are using. Therefore, these Cookies cannot be disabled. 
  • Functional Cookies. These Cookies allow us to remember choices you make on our websites (such as your preferred language or the region you are in). If you disable functional Cookies, you may not be able to use some of our features or those features may not function properly. 
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device, is active only while you are connected to the Services, and is deactivated or deleted thereafter. 
  • Analytics Cookies. We use Cookies to see how you use our Services in order to enhance their performance and develop them according to the preferences of our customers and visitors. For example, Cookies may be used to track and provide trend analysis on how our users interact with our Services, track errors, to try to locate the same unique users across multiple browsers or devices (such as smartphones or tablets), or work with service providers that do this, and to measure the effectiveness of our promotional campaigns. 
  • Advertising Cookies. Some of our third party partners (including marketing services companies) may set and access Cookies on your computer as well, or we may do so on their behalf. We do not have control over how these third parties use such Cookies or the information derived therefrom, and other than the choices offered by AmPav, this Privacy Policy does not cover any use of information that such third parties may have collected from you or the methods used by the third-parties to collect that information.

Cookie Management. 

You can use the methods described below to manage certain Cookies. You must take such steps on each browser or device that you use. If you change or upgrade your browser or device, or delete your Cookies, you may need to use these opt-out tools again. Some Cookie-management solutions also rely on Cookies, so please adjust your browser Cookie settings carefully. We do not maintain or control the third-party or browser or device level opt-out mechanisms and settings below and are not responsible for their operation. 

  • Analytics: To disable certain analytics Cookies from some of our providers, you can use their individual opt-out mechanisms, such as the Google Analytics Opt-Out
  • Using Browser Settings: You can disable and/or delete most types of Cookies by using your browser settings. Please note that if you use your browser settings to block all Cookies you may not be able to access parts of our or others’ Services. The following links provide information on how to modify the Cookies settings on some popular browsers:
  • Mobile Settings: Your mobile device may also include settings that allow you to manage the use of Cookies, such as “Limit Ad Tracking” or “Tracking” settings in iOS and Opt out of Ads Personalization in Android. 
  • If you have questions about the use of Cookies on our Services, please contact us as described in the “Contact Us” section of our Privacy Policy. 

Consequences of Deactivation of Cookies: If you disable or remove Cookies, some parts of the Services may not function properly. Information may still be collected and used for other purposes, such as internal operations and to remember your opt-out preferences.